Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving great quality support on–time is our top priority, so we back up each shared hosting plan with a one hour ticket resolution guarantee. As you send a ticket or send us a message, our user support team will try their best to supply the most acceptable solution to your problem and to offer you help in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to email us 24x7x365 with any question you possibly have to do with TheComputerBin’s products. We’ve got technicians on duty all the time to offer guidance when needed. You’re able to use the ticketing system or send us a message any time, or you can pick–up the telephone or use the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while working on your online projects within the Control Panel, you are able to always press the Help control key and track down your question in the variety of content articles that will show up. We have also turned almost all the articles into instructional videos. The list of instructional videos will show up if you click the Videos key located on the top right.