1 hour ticket response
Prompt assistance is our key task and that’s why we’ve got a team of knowledgeable technical support engineers who will be happy to provide a prompt solution to any question that you may have. Just open your client support ticket from the Web Site Control Panel and we’ll get back to you within sixty minutes at the latest. In fact, we strive hard and aim for a twenty–minute trouble ticket response time.
A Top–Quality Technical Support Service
Each member of our tech support team has lots of years of experience in the shared hosting sector and most of them have worked for us for at least 5 years. They are all ready to respond to all your questions in the most proficient way possible.
An Intuitive Help Center
To help you get a quick hint on how to use a particular service, we have incorporated a really user–friendly Help section in your Web Site Control Panel. You can search through an extensive selection of web hosting account management articles and website management articles, have a glance at the F.A.Q. archive or watch our educational video tutorials.
