Website Migration
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Q: What does the web site migration service include? Will my web site be secure?
A: The website migration service available at TheComputerBin is totally free of charge and involves moving all your website files, databases and e–mails from your current hosting provider to your new web hosting account with us. We will also revise all the settings required for your sites to be fully functional on our super–modern cloud hosting platform.Our technicians are completely capable of transferring any kind of website. With years of practical experience behind their backs, they’re well–versed in the specificities of our web hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom–made web application with multiple custom libraries is as elementary as moving a plain WordPress–based blog.
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Q: Website migration seems like lots of work. How much time will it take?
A: There are lots of aspects to keep in mind – the overall amount of web files, the physical size of the database, the complexity of the website itself and the current workload of our website migration experts, etc. However, we do our very best to implement all website migrations in a 48–hour time period. Smaller–sized websites are migrated faster – typically within 24 hours.
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Q: My privacy is vital to me. What information do you require?
A: We will need the login information for your current web hosting provider’s Control Panel along with the web site’s name (domain name).
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Q: You will access delicate data. How can I be sure that you won’t abuse it?
A: Customer privacy is one of our foremost concerns – because of this, both our payment transaction page and our CP login page are secured with enterprise–grade Secure Sockets Layer certificates. We employ security measures, which include, but are not limited to: physical, electronic and administrative methods to protect the info that we accumulate on the web. And we also have a detailed and rigid Privacy Policy, which describes the types of information that we collect.
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Q: How about downtime? Will my web site be offline?
A: Your web site will work exactly like it did before with your previous hosting provider. When we are through with the migration, your site will be configured to work on our platform and we will ask you to preview it. If it is working correctly, all you will have to do is change the name server records corresponding to your domain name. Your website will be transferred over to us without any downtime whatsoever.
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Q: Will my old web hosting provider know that I’m leaving them?
A: Nope. Apart from your login credentials for the Control Panel, we don’t need anything. We will never get in touch with your web hosting provider. They won’t know anything about the transfer either.
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Q: Does it make any difference what platform my current provider is using?
A: Yep. We support all common Linux–driven web hosting platforms. We do not support Windows–based hosting platforms, since we don’t offer Windows hosting services ourselves.In addition, we don’t support proprietary website creation and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.